Not Able to Upload Files in Chrome

Hi

I'yard using this form: http://form.jotformeu.com/form/41523075736353

and it works perfectly nether Firefox. But in IE (version 8.0 up), and Chrome, after submission, there is always:

Upload Error

File could not be uploaded for some reason.

Please get back and fix the problem(s)

Tin can you tell me what might exist wrong with my form?

best regards
Paweł
Howdy Pawel,

I'm sorry for the problem caused to yous.

I did test your class in chrome and IE as well but I am unable to replicate the result yous are having. I was able to successfully upload a file and I was redirected to your custom thank yous page. Please check the screenshot beneath:

Take yous embedded this form in your spider web folio? Please share the web page URL and we will take a look.

We will wait for your response.

Thank you!
Hello

Thank you for a prompt reply. I am surprised that you could not reproduce this behaviour :(
I can see your submissions on the page as well as email notifications so you clearly made information technology piece of work for you lot.

The form itself is embedded into this site http://codedive.pl/en/registration-class/

The Upload Error pops upward regardless of whether I use the form on codedive.pl site or the 'pure' jotform.com link for the grade. And I have just checked in again on a pure chrome install, as well every bit chrome IE tab -> aforementioned error :(

best regards
Paweł
I was able to reproduce that upload fault on your grade. I am yet testing this, and I volition get back to yous speedily.
Can you please do a quick submission test with disabled Send Postal service Data option to see if that makes any departure?

Thanks.
Hi

I take tried that and the aforementioned error occurs.

I accept too tried with the multiple file upload field (with a limit of ane file) but I get also the aforementioned error.

EDIT: The problem seems to be just with the file upload functionality. Disabling the 'required' holding and processing the form without the uploaded file works fine in IE and chrome.

EDIT2: I have disabled the FTP submission sending integration and it is working. This is a temporary workaround of grade ( I hope). Is there any reason why this functionality should piece of work only under firefox?

Please let me know if you lot need any additional tests and/or logs.

best regards
Pawel
How-do-you-do Pawel,

For some unknown reason, I am unable to replicate the issue you are having. I did check your form which you have embedded in your web folio and I was able to successfully submit your from without any issue.

If you lot don't heed, can we keep this thread on hold for a while. Since my colleague was able to replicate the issue on his stop and he is currently non bachelor. I would similar to wait for him to come dorsum and then if required we volition create a bug report and send it to our back end squad.

I am sending a note to my colleague @Mike_T.

Cheers!
Hi

You cannot replicate it, because I have made it piece of work, as stated in the post above:

EDIT2: I take disabled the FTP submission sending integration and it is working. This is a temporary workaround of course ( I hope). Is there any reason why this functionality should work just under firefox?

When the FTP upload is enabled, the course cannot be submitted under IE and chrome.

all-time regards
Paweł
Hi Pawel,

Please accept my apology. I am non sure how I over looked the "EDIT2" of you lot earlier response.

I would propose you to please clone your form and and then configure the FTP submission in the cloned form then that we tin can test this issue farther. The following guide should help you clone class from your own business relationship: http://world wide web.jotform.com/assist/27-How-to-clone-an-existing-form-from-your-account

We will look for your response.

Cheers!
Hullo Pawel,

I examination submitted your form http://world wide web.jotformpro.com/form/41833115265955 and uploaded a file.

I utilize the Chrome browser and was able to successfully upload and submit the form.

I did non encounter the error message during uploading of file and submission.

Are you notwithstanding having this issue on your cease?

--

If it is, may Isuggest an alternative process to bank check if at that place is issue with your FTP account.

1. Y'all can try creating a very bones form with merely Proper name, email, and upload field.

2. Integrate the basic form also to your FTP account.

iii. Then exam submit the class on your end.

Cheque if the same upload/submit error bulletin that happen on the previous form also happen on this test form.

Please inform the states if upshot still persist.

Thanks!